A surcharge applies for hours outside regular working days and times. This is added on top of the hourly rate. Each surcharge is calculated on the applicable base hourly rate. Multiple surcharges may apply.
For an urgent job, a 20% surcharge is calculated on the hourly rate. I.e. booked within 24 hours before the start of work (so the same day or immediately the next day).
For work outside regular hours, a surcharge of 75% is charged from 19:00 to 07:00.
On weekends and public holidays, a surcharge of 75% of the applicable rate applies.
A surcharge applies for extreme work or extreme conditions, such as unblocking or emergency cleaning. You will receive a quotation for this.
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